The Lagoon Beach Hotel, Conference Centre and Spa Cape Town welcomed Pieter Buitendag as General Manager on the 4th of April. Pieter has worked in hospitality since 1994, completed in service training with the Protea Hotels group and worked his way up the ranks over a long career, managing properties like the Protea Hotel Stellenbosch in Technopark, the Victoria Junction Hotel in Greenpoint and the President Hotel in Sea Point.
After taking a sabbatical in 2015, Pieter made an entrepreneurial venture into private catering around Cape Town and when he was approached in 2018 to manage the now ANEW Resort Hunters Rest in Rustenburg, he jumped at the chance to get his feet back in the Hotel business.
Pieter has an immense passion for events and has a wealth of experience in this field as well as food and beverage. “I am acutely aware that our industry has changed significantly over the last few years – customers have come to expect more from us, and so they should when they spend their hard-earned money – they also are looking to buy an experience when traveling on leisure, while more practical needs must be addressed for business travel. I have always placed the guest at the centre of what we do – this is what we are there for and, though I accept that we sometimes get it wrong – accepting responsibility for that and fixing it is equally important!” says Pieter who is elated to be back in Cape Town and the Western Cape and looks forward to catching up with industry colleagues and clients from his new base at the Lagoon Beach Hotel, Conference Centre and Spa in Milnerton.