Expo Centre gets top honour at PMR.africa awards

Craig Newman, Expo Centre
Craig Newman, Expo Centre

The PMR.africa Business Excellence Awards ceremony was held at the Randpark Golf Club on 31 August 2015, and the Johannesburg Expo Centre is pleased to announce that it achieved an outstanding rating of 4.10 out of 5.00 in the category for the top exhibitions and events venue, taking home the coveted Diamond Arrow award.

The PMR.africa magazine, which has been in existence for 25 years, publishes the survey results of its research projects, promoting companies, departments and institutions as entities for outstanding business. The purpose of the ceremony is to reward companies for excellence achieved in particular competencies.
“PMR.africa encourages companies to use the award as a unique marketing tool to enhance their competitiveness, both globally and locally,” explains chief executive officer Johan Hattingh.
“More importantly, it should be used to thank all personnel and staff for helping to illustrate that the company, department or institution is an undisputed leader in its respective industry.

“This is because we believe that behind each successful and highly-rated entity, there is a successful and hard-working team.”

This is a sentiment shared by JEC chief executive officer Craig Newman who accepted the award on behalf of the Expo Centre team.

“This award is the result of hard work by a wonderful group of people,” he says. “It’s for the people working behind the scenes so they know that what they do is valued, acknowledged and rewarded. It is also for our prospective clients whom we wish to convince of our ability to deliver.”

The PMR.africa awards are the culmination of a research process whereby companies and institutions are given a rating based on South African respondents’ perceptions of specific attributes or criteria, with a strong emphasis on evaluating and measuring customer service and customer satisfaction.

“The award is valuable in many ways,” says Mr Hattingh. “It can be referred to in any advertising or promotional material, which helps to create brand awareness and sets a benchmark for the industry, representing a goal for others to aspire to.

“Above all, the awards signify competitiveness, effectiveness, excellence, leadership, resilience, excellent customer service and customer satisfaction.”

The Sandton Convention Centre won Gold, achieving a rating of 3.85 out of 5.00, but it was the JEC that came out on top, winning its 3rd Diamond Arrow award and 5th PMR.africa award in total.

“The last time we achieved a first place was in 2011, so we are very happy to have done it again,” says Mr Newman.  “It confirms to us that we are delivering on our objectives and it motivates us to raise the bar even higher.”

August was a jam-packed month for the Expo Centre with several exciting events taking place. From 14-16 August, the JEC hosted the renowned Johannesburg Boat Show featuring the Outdoor Lifestyle Show.

Visitors were able to peruse a variety of sleek new boats, including luxury high-performance boats and ski boats while Kia Motors displayed their latest products and offered test drives. The show also included fishing and diving exhibits, outdoor food, as well as braai exhibits.

“It is always well worth our time, money and effort to exhibit at the JHB Boat Show,” said a representative of Lowrance SA. “Not only does it give us a chance to expose interested customers to our offerings, but it allows us to meet with other dealers in the industry. We will definitely be back.”

The Fun & Biz Show, which aims to promote popular entertainment facilities in South Africa, took place from 13-15 August and attracted representatives from industries such as tourist attractions, design and planning, amusement park equipment, arcade game machines, stage equipment, vending and retailing equipment.
“We were excited to host our event at the Expo Centre and I am happy to say that we were not disappointed,” says Adrian Chan, organiser of the Fun & Biz Show.

“We appreciate the excellent hospitality we have received from the JEC and its staff. It makes all the difference to the event if the venue is organised and efficient.”
The Expo Centre was proud to host its second successful Jehovah’s Witness Church Convention from 21-23 August 2015.

“More than 60 000 people attended the event, and more than 4 000 cars were parked inside the venue,” says Mr Newman. “Its ample facilities make the JEC the perfect venue to host an event of this magnitude.”

Says Andre Botha, contract manager for the Jehovah’s Witness Convention: “We would like to formally thank the JEC and their staff for their excellent hospitality and professionalism.

“We have come to expect a certain standard from the venue and we have never been disappointed.”